Phone companies should do more to prevent robocalls and texts, report says

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While scam phone calls have slightly decreased in the last three years, scam texts have tripled. A consumer report found that phone companies need to do more to prevent robocalls and texts for customers. CBS News correspondent Nancy Chen has more.

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12 Comments

  1. And people wonder why my generation (Millennials) and younger don't answer our phones much anymore.

    Aside from just phone fatigue and notification overload, it's also like playing Minesweeper with phone scams nowadays.

  2. this ia gappebing in india alao

  3. Landline scammers target vulnerable seniors. There should be a *## sequence that landline users can call to flag the previous call as a robocall / scammer.

  4. Also phone companies: “gah it$ terrible there$ no ID check$ for thi$ life altering corn”

  5. And decrease profits?!

  6. Oxygen OS , android and Apple Should permanently restrict and ban apps who claim they stop robocalls, texts and yet they want u to pay over 20$ to 50$ subscription per month to stop robocalls and texts

  7. Voip scam calls are rampant. I'v reported 130 voip scam calls since April of this year and 110 of those are from a carrier sinch voice.

  8. I'm so tired of that nonsense. My phone is bombarded with dozens of SPAM text messages every day. The only reason I keep my cell phone is for factor 2 authentication.

  9. They can and they won’t.

  10. Completely agreed. My mom is nearly 90 and I’ve spent DAYS trying to work with the phone company and state’s attorney to reduce call volume. They get especially bad this time of year. Why are the Feds dragging their feet? If Silicon Valley had a profit incentive, something would’ve existed 20 years ago and we’d now have the 21st edition!

  11. They could do more but just don’t care

  12. They make money every phone call. It ain't gonna stop till there is legislation, and the telcos could easily cut the scammers off if they wanted to – they collect money from them, after all.

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